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    Terms of Service

    Last updated: 6 October 2026

    1. Acceptance of terms

    These Terms of Service (“Terms”) govern your access to and use of the Kudos website, mobile applications, and adaptive learning services (collectively, the “Service”). The Service is operated by Kudos EdTech Ltd, trading as Kudos Learn, London, United Kingdom (“Kudos”, “we”, “us”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

    2. Who may use the Service

    The Service is intended for parents, guardians, tutors, and learners preparing for the 11+ exam. You must be 18 or over to create an account. If you add a child to your account, you confirm that you are their parent or legal guardian and have authority to agree to these Terms on their behalf. Children do not create accounts or hold sign-in credentials; they use Kudos under the account of the adult responsible for them.

    3. Accounts and security

    You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorised use or security breach.

    4. Subscriptions, trials, and billing

    • Kudos offers free trials and paid subscription plans. Trial eligibility and duration are shown when you sign up.
    • After a trial ends, continued access requires payment. If you do not subscribe, access to paid features will be restricted.
    • Subscriptions renew automatically. A monthly plan renews every month and an annual plan every year, at the price shown when you subscribed, until you cancel. The price, the renewal period and how to cancel are shown next to the button you press to subscribe.
    • You may cancel at any time from Plan & billing in your account or through the Stripe customer portal. Cancellation takes effect at the end of the period you have paid for, and you keep access until then.
    • If you are a consumer, you have 14 days from the start of a paid subscription to change your mind and receive a refund, less a proportionate amount for the days of service already used. Email us to do this.
    • If we change a price, we will email you at least 30 days before it applies to you, and you can cancel before it does.
    • Fees are billed through our payment partner Stripe. Apart from the rights above and any others the law gives you, fees are not refundable.

    5. Acceptable use

    You agree not to:

    • share account credentials or allow unauthorised users to access the Service;
    • reverse engineer, scrape, or attempt to extract our content or algorithms;
    • use the Service to cheat, misrepresent academic ability, or gain unfair advantage;
    • upload harmful, offensive, or illegal content;
    • interfere with the security, availability, or performance of the Service.

    6. Intellectual property

    All content, software, designs, questions, explanations, and branding in the Service are owned by Kudos or its licensors and are protected by copyright, trademark, and other laws. You are granted a limited, personal, non-exclusive licence to use the Service for its intended purpose.

    7. Disclaimers

    Kudos is an educational practice tool and is not a substitute for school, tuition, or professional educational advice. We do not guarantee any specific exam result or school placement. The Service is provided “as is” without warranties of any kind, to the extent permitted by law.

    8. Limitation of liability

    To the fullest extent permitted by applicable law, Kudos shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill arising from your use of the Service.

    9. Termination

    We may suspend or terminate your account if you violate these Terms or if we discontinue the Service. You may delete your account at any time. Upon termination, your right to use the Service ends immediately.

    10. Governing law

    These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

    11. Changes to these Terms

    We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Continued use after changes means you accept the updated Terms.

    12. Contact us

    For questions about these Terms, please contact us at hello@kudoslearn.co.uk.